Hi Andrew
Thanks for your feedback. Sorry to hear the backscene is a bit dark for your needs. Hopefully the steps we've taken with providing the PDF version will enable you to print one as light as you need it.
With regard to the time taken to reply, please accept my apologies. Our team monitors support tickets Monday to Friday, and due to the volume of enquiries at weekends, it does take us a few hours on a Monday and Tuesday to get caught up. We always aim to respond where possible within 2 working days.
Hopefully everything's ok now and you'll be able to get it installed on your layout.
Many thanks
Justin