How Our Loyalty Points Work

Loyalty Points FAQ

How do I earn loyalty points?
One loyalty point is awarded for every £1 spent on the scale model scenery site at a rate of 1 point per £1.

How much are loyalty points worth?
1 loyalty point is worth 4p, which you can use against future purchased on our website.
 
What are my points worth?
1 point 4p 
10 points 40p
100 points £4
125 points £5 « Minimum you'll need to earn
250 points £10
2500 points £100

Do I need to be logged in to collect loyalty points?
Yes, you'll need to create a free account using your email address in order to collect loyalty points.

How do I see my current points balance?
You need to be logged in to your account in order to view your current loyalty points balance.

How many points do I need to earn before I can spend them?
You'll need to earn 125 points before you can spend them. 125 points will give you £5 to spend against your next order.

Do I need to earn 125 points in one go, or can I collect them over time?
No, points accumulate as you spend and don't expire.

How do I check my loyalty points balance?
Simply log into your account, or if you're already logged in, click the Person icon at the top of the page. Then click View Orders. You should then be able to see your points balance just under your name, on the right. Something like Tina's points in the image below.



How do I spend my points?
Once you've collected 125 or more points, your points will show as an available credit at the checkout, which you can apply to any order. You don't have to pay for the entire order with points either, although you can if you wish. You can part pay for a larger value order with points & a credit or debit card.

To spend your Loyalty Points, you must be logged in to the site, and you must proceed to the checkout using the green Checkout Securely button as shown below. If you check out using the yellow PayPal Express Checkout button you will not be able to redeem your points.


Complete each stage of the checkout, filling out the necessary information on the delivery details page. At step 3 of the checkout process you will be able to select your preferred payment method and if you scroll to the bottom of the page you'll see a box similar to the one shown below where you are given the option to redeem your loyalty points against the order. Enter the value in loyalty points that you wish to spend then click the Redeem button.



Then click the green Pay For Order button on the right hand side of the screen to continue the checkout process.